Privacy Policy

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Effective Date: 15 October 2025

Moment Thye Sdn. Bhd. (“Moment Thye”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website momentthy.asia.

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and any other details you voluntarily submit through our contact forms or newsletter sign-ups.
   
• Technical Information: IP address, browser type, device information, and website usage statistics collected via cookies and analytics tools.
   
• Communication Data: Messages, inquiries, or chat records through integrated chat widgets (such as WhatsApp, Lark, or other customer-support tools).
   

All personal data collected is voluntarily provided by you.

Your information is collected and processed for the following purposes:

1. To respond to inquiries and provide our consultancy or business services.
    
2. To send you newsletters, updates, or marketing communications (only if you have subscribed).
    
3. To analyze website usage, improve performance, and enhance user experience.
    
4. To comply with legal and regulatory requirements under Malaysian law.
    
5. To maintain communication through chat or support channels.

Our website uses cookies and analytics tools (e.g., Google Analytics) to understand visitor behavior and improve site functionality.

• You may choose to disable cookies in your browser settings. However, this may affect certain features of the site.
   
• Data collected via cookies is aggregated and anonymized whenever possible.

We do not sell or rent your personal data.

Your information may be shared only in the following situations:

• With trusted service providers assisting in website hosting, analytics, or communication (subject to confidentiality agreements).
   
• When required by law, regulation, or government authority.
   
• To protect our legal rights, property, or safety.

We take reasonable administrative, technical, and physical measures to protect your personal data against loss, misuse, and unauthorized access.

Your data is stored securely in servers located within Malaysia or in reputable international data centers with equivalent protection standards.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, data will be securely deleted or anonymized.

Under the PDPA, you have the right to:

• Access and obtain a copy of your personal data.
   
• Request correction or update of your personal data.
   
• Withdraw consent to our use of your data (which may affect the delivery of certain services).
   

To exercise these rights, please contact us at privacy@momentthy.asia or contact@momentthy.asia.

Our website may contain links to third-party sites or plugins. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal data.

If your information is transferred outside Malaysia (for hosting or analytics), we ensure that appropriate safeguards are in place to protect your personal data consistent with PDPA requirements.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The updated version will be posted on our website with the revised effective date. Continued use of the site constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact:

Moment Thye Sdn. Bhd.

33, Jalan 1/38C, Taman Sri Kepong Baru, 52100 Kuala Lumpur, Malaysia

📧 privacy@momentthy.asia / contact@momentthy.asia